Delivery & Refund Policy
UK Delivery: from 1-2 Working Days
EU & ROW Delivery: from 5-7 Working Days
If you are not happy with your item, please get in touch within fourteen days of receipt to arrange a refund.
Items will need to be returned at your cost, unless Item “not as described” or damaged.
Right to Cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods To exercise the right to cancel, you must inform us, Jurrasic Tools of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail,or Ebay message).
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation If you cancel this contract, I will reimburse to you all payments received from you, (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). I may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
I will make the reimbursement without undue delay, and not later than:
- (a) 14 days after the day we receive back from you any goods supplied,
- (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods.
I will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
I may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, which ever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us.
The deadline is met if you send back the goods before the period of 14 days has expired You will have to bear the direct cost of returning the goods.